Meeting great expectations; behaviour, emotion, and trust

As hybrid work becomes the norm, organizations are spending billions of hours in virtual meetings each week. But how much does meeting technology influence collaboration, engagement, and trust? A groundbreaking study conducted at the London School of Economics’ Behavioural Lab in partnership with Jabra explored the impact of meeting technology on participant behavior, emotions, and overall meeting experiences.

• Examines how technology affects trust, engagement, and meeting productivity
• Analyzes collaboration between remote and in-room participants
• Reveals why face-to-face interaction remains the preferred meeting format
• Shows how professional audio and video equipment improves inclusion and participation
• Highlights the connection between technology quality, meeting fatigue, and communication effectiveness
• Provides actionable insights for building more productive hybrid work environments

Discover the latest behavioral research and learn how the right meeting technology can enhance collaboration, strengthen team trust, and create more equitable and engaging meeting experiences for today's hybrid workforce.