How to Integrate GenAI into CX: Balancing Innovation with Safety & Security

MoneyLion CX leader and GenAI experts share challenges and real-world use cases of implementing the technology, securely

While exciting new GenAI capabilities can help deliver more personalized, efficient customer service, security must be at the forefront. How can you manage the benefits and risks?

In this webinar, Jess Jackson, VP and Head of Customer Operations for MoneyLion, a leading financial technology platform, shares how the company used AI to innovate and improve operational efficiencies without compromising data security and privacy. Learn best practices in building a secure GenAI strategy straight from the experts.

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